Shipping & Processing Policy

Order Processing

All orders are processed within 24 hours after the order is placed.

Please note that processing time refers to order confirmation and preparation. Since our costumes are made to order, additional production time is required before your order can be shipped.

Production Time

Our cosplay costumes are carefully made to ensure quality and proper finishing.

The standard production time is approximately 15–30 business days.

Production time may vary depending on the complexity of the costume, customization requirements, order quantity, and production schedule.

Shipping Time

After your order has been completed, it will be shipped to the address provided at checkout.

The estimated shipping time is 3–15 business days, depending on the destination, shipping method, customs clearance, and local delivery conditions.

Please note that shipping times are estimates and may be affected by factors beyond our control, such as customs delays, weather conditions, holidays, or carrier-related issues.

Order Timeline

For reference, the estimated total time from placing an order to delivery is:

Order Processing: Within 24 hours
Production: 15–30 business days
Shipping: 3–15 business days

Therefore, the estimated total delivery time is approximately 18–45 business days after your order is placed.

Important Notice

For customized or special-size orders, production may require additional time. If there are any unexpected delays during production, we will contact you as soon as possible.

Please make sure that your shipping address and contact information are correct when placing your order.

By placing an order, you acknowledge and agree to our processing, production, and shipping timeframes.

If you have any questions about your order or production schedule, please contact our customer service team.